Maedup & Co. cares about your satisfaction and we work hard to ensure your purchases. You are not completely satisfied? No problem!

How does Maedup & Co's guarantee work?

For your cords  products and supplies:

You made a mistake (e) on a color or diameter? The beads are not quite what you expected? Maedup & Co. will take back your products and on receipt, you have the option of an exchange, a coupon valid on your next order or a refund (excluding shipping). You no longer need to hesitate when making a purchase, if you are in doubt, it is 100% guaranteed no questions asked!

For jewelry purchases:
100% satisfaction garanteed - just return your product no questions asked! You have a turnaround time of 10 days after your product has been expedited to put forward your refund request. We then inform you on the return procedure.
We guarantee our jewelry over a period of one year. We work to ensure that our products are durable so that you can enjoy them for many years, but sometimes unexpected things happen. If something breaks or wears out abnormally, simply return it to us and we will repair or replace it with love. We'll also take care of returning your product to you at our expense.

Maedup & Co. guarantees your  satisfaction 100%!

Do you have a favorite piece that needs to be pampered, refreshed or repaired? A pretty pendant that needs mounting on some beautiful cord?

We offer an mounting and repair service. Just submit your project in writing to us via email and we'll send you a plan and specifications along with an price estimation in order to give your jewelry a (second) life.